Privacy Policy

Effective Date: 1 April 2026

Fan Love Africa / Blue Pond Tech ("we," "us," "our," or "Platform") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

1. Information We Collect

a. Personal Information

We may collect:

• Full name
• Email address
• Phone number
• Date of birth
• Profile photo
• Billing and payment information

b. Account & Usage Data

• Username and login credentials
• Purchase history and interactions with Talent
• Messages, requests, and content submissions
• IP address, device type, browser type

c. Payment Information

• Payment details are processed via third-party payment providers.
• We do not store full card or banking details.

2. How We Use Your Information

We use your data to:

• Provide and operate the platform
• Process transactions and payments
• Facilitate communication between Fans and Talent
• Personalize user experience
• Improve platform performance and security
• Send updates, promotions, and service notifications
• Comply with legal obligations

3. Sharing of Information

We may share your data with:

a. Talent

• Information necessary to fulfill requests (e.g., name, request details).

b. Service Providers

• Payment processors
• Hosting providers
• Analytics tools
• Customer support systems

c. Legal Authorities

• Where required by law or to protect our legal rights.

We do not sell your personal data to third parties.

4. Content & Media Usage

• Videos and content created via Fan Love Africa may be used for:
  • Platform promotion
  • Marketing and advertising
• By using the platform, you grant us a non-exclusive, royalty-free license to use such content.

You may request removal of content used for promotional purposes.

5. Data Retention

We retain your data only as long as necessary to:

• Provide services
• Comply with legal obligations
• Resolve disputes

Inactive accounts may be deleted after a reasonable period.

6. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

• Encryption
• Secure servers
• Access controls

However, no system is 100% secure.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Withdraw consent for marketing communications

Requests can be made via our contact details below.

8. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Enhance user experience
• Analyze platform usage
• Deliver personalized content

You can control cookies through your browser settings.

9. International Data Transfers

Your data may be transferred and processed outside your country, including in jurisdictions with different data protection laws.

We ensure appropriate safeguards are in place.

10. Children's Privacy

Fan Love Africa is not intended for children under 13 (or applicable local age limits). We do not knowingly collect data from minors without parental consent.

11. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

13. Contact Us

For questions, requests, or complaints:

• Fan Love Africa
• Email: info@fanloveafrica.com